Karen Klein’s portrayal on how to gain customer loyalty is an excellent article for our current and potential small business customers. This article brings to the forefront areas that we all think about but need to ensure we meet when assisting new and existing customers. Continue reading to find out advice on how to gain customer loyalty… (more…)
By Sheyna Steiner at Bankrate.com
Interest paid on a mortgage can add up to hundreds of thousands of dollars over the life of the loan. The most influential determinant of your mortgage rate will be your credit score. The higher your score, the lower the interest rate. On a loan as large as a mortgage, a mere percentage point up or down can add up to a significant amount of money. (more…)
Before you seek financial assistance, you should thoroughly assess your current financial situation. Ask yourself the following questions to determine your business’ financing needs: (more…)
In order to successfully grow your business, you’ll need to attract and then work to retain a large base of satisfied customers. Marketing emphasizes the value of the customer to the business, and has two guiding principles: (more…)
Not all savings accounts are the same. Different banks offer different interest rates. And individual banks typically offer a number of savings accounts options to choose from.
Before opening a savings account it’s a good idea to figure out how you’ll be using it. Ask yourself: (more…)
Small businesses know better than anyone how important it is to find a way to keep customers coming back.
This brings up an important question: how do you keep customers coming back, again and again?
Luckily, with powerful channels like email, social, mobile, and social — it’s never been easier for businesses to stay in touch with customers and generate the repeat business they need to succeed. (more…)
I clearly remember that day (August 9th to be exact). After a full year of preparation- raising capital, talking to regulators, signing office leases and hiring colleagues , to see customers enter our branches, drive up to our ATM’s, and to discuss with clients when we could book their new loans was the type of nail biting yet exhilarating moment that all business founders understand. I look back on it with awe and pride having seen what Howard Bank has become today.
To run a successful business, you need to learn about your customers, your competitors and your industry. Market research is the process of analyzing data to help you understand which products and services are in demand, and how to be competitive. Market research can also provide valuable insight to help you: (more…)
Choosing a bank for your business involves more than opening a new account at your personal bank or picking the branch office nearest your company. You need to understand what services you require and how much they cost. Ideally you’ll find a banker who will take the time to walk you through how to solve a problem, so you can go back to running your business. Still, some business owners may spend more time shopping for a $300 laser printer than they would shopping for a bank. (more…)
Ellicott City, MD, July 17, 2014 –Howard Bancorp, Inc. (Nasdaq: HBMD), the parent company of Howard Bank (the “Bank”), today reported its financial results for the three month and six month periods ended June 30, 2014.
Highlights for the three and six month periods ended June 30, 2014 were as follows: (more…)